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Switch a trial pack to the full size on renewal

Ship a small first order, then bill and ship a different product from the first renewal on.

A renewal product lets a subscription start on a small pack and ship and bill a different product from the first renewal on. It is available on Free, Growth, Pro and Business.

Before you start

The starting product is chosen from the products already on the subscription plan, so add it to the plan first.

Step 1: Start the automation

On Automations, click Add automation.

On Trial pack, then the full size, click Set this up.

Step 2: Choose the plan

Under Subscription plan, choose the plan, then click Continue.

Step 3: Choose the renewal product

Click Add renewal product and choose the product the customer receives from the first renewal on.

Pick exactly one variant. A renewal bills one variant, so a pick with several is refused.

If the plan has several products, choose the starting product under Shipped in the first order.

A starting variant can have only one renewal variant, and a renewal variant cannot also be a starting variant.

Step 4: Save

Save your changes.

The swap is applied when a new subscription is created.

What to do next

Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.

Last verified on 2026-10-20 against progus-subscriptions 6bf11be9 (kb-ref: switch-a-trial-pack-to-the-full-size).

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