Use the Seal import when your subscribers still live in Seal and you want Progus Subscriptions to recreate their active or paused subscriptions from the Seal API. The Seal importer is available on Free, Growth, Pro, Business and legacy Standard plans.
Step 1: Open the Seal importer
Open Import subscribers and click Import from here on the Seal Subscriptions card.
Step 2: Paste the Seal token
Paste the token into Seal Subscriptions API token.
Step 3: Preview the import
Click Preview import. The preview shows what can be imported, matched customers, subscribers with a payment method and matched products.
Step 4: Keep automatic cancellation on
Leave Cancel each subscription in Seal Subscriptions after importing it on to stop customers being charged twice.
Step 5: Choose what happens without a payment method
Choose Import as paused or Skip them for subscribers without a payment method in Shopify.
Step 6: Open the confirmation
Click the primary import button.
Step 7: Start the import
Click Start import.
What to do next
Read Import subscriptions from another app if you need the CSV route instead.
Open Find a subscription and read its details to check a few imported subscribers.
Use Update a customer's address or payment method for subscribers you imported as paused.
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
Last verified on 2026-09-30 against progus-subscriptions 3e43d12d (kb-ref: move-your-subscribers-from-seal-subscriptions).