Upload a CSV export from your previous subscription app, check the preview and recreate the subscriptions in Progus. CSV import is available on Free, Growth, Pro, Business, Standard (legacy), and Founders Standard (legacy).
Step 1: Open the importer
From Import and migration, click Import subscribers.
Step 2: Choose CSV import
Click Import from here on the Import from a CSV export card.
Step 3: Choose the previous app
Under Which app is your file from?, choose your previous app.
Step 4: Export the file
Use How to get this file to export the file from your previous app.
Step 5: Add the export
Add the export under Add the .csv file.
Step 6: Preview the file
Click Preview import.
Step 7: Check the preview
Review Recognized format, What we'll import and File issues if it appears.
Step 8: Handle missing payment methods
Choose Import as paused or Skip them under Subscribers without a payment method in Shopify.
Step 9: Open the confirmation
Click Import N subscribers, where N is the number shown on the button.
Step 10: Start the import
Click Start import.
Step 11: Stop billing in the previous app
Pause or cancel the original subscriptions in the previous app after the import.
What to do next
Open Find a subscription and read its details to check an imported subscription.
Use Update a customer's address or payment method for a subscription imported as paused.
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
Last verified on 2026-10-17 against progus-subscriptions d6aee7cb (kb-ref: import-subscriptions-from-another-app).