Open Subscriptions, click the row, then click Cancel subscription in the actions at the top right and confirm. Anything that is not already canceled can be canceled, a paused subscription included. Billing and upcoming orders end immediately, there is no undo and no resume, and the row moves to the Canceled tab. Orders that already exist are never touched. If the customer only needs a break, pause the subscription or skip one order instead.
A Mollie subscription is canceled from its own page, using Cancel subscription in the Actions card and then the same button again to confirm. "Cancel a subscription" covers both, including what the status badge and the upcoming orders card look like afterwards, and "Act on many subscriptions at once" covers canceling in bulk.
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
